Shipping policy

Limited Edition Prints

We ship limited edition prints to the United States, Canada, the United Kingdom, and the European Union. Prints are made to order through our production partners in the United States, United Kingdom, and European Union.

Orders typically ship within 3–5 business days of purchase. This is the production time; delivery time begins after your order ships. You’ll receive a shipping confirmation with tracking information when available.

Greeting Cards and Greeting Card Gift Boxes

Greeting cards and greeting card gift boxes are made to order and currently ship to the United States and Canada only. Please allow 3–5 business days for production before your order ships. Cards are printed and fulfilled in the United States or Canada, depending on the delivery destination.

You’ll receive a shipping confirmation with tracking information when available.

Shipping Rates and Delivery

Shipping options and rates are shown at checkout based on your order and delivery address. Business days exclude weekends and holidays.

Transit times are estimates provided by shipping carriers. D ART Studio/RLH SALES LLC does not control carrier transit times and cannot guarantee a delivery date. If we cannot ship your order within the stated production timeframe, we’ll contact you with an update and your available options, including cancellation and a refund where applicable.

Packaging

We use sustainable, biodegradable packaging made from recycled materials and provide an end-to-end carbon-neutral shipping service.

International Orders

Your order may be subject to import duties, taxes, or customs fees imposed by the destination country. Please check your country’s rules before ordering. Customs fees are not charged by or paid to D ART Studio/RLH SALES LLC unless stated at checkout.

Missing, Damaged, or Lost Packages

D ART Studio/RLH SALES LLC is not liable for any products damaged or lost during shipping. If you receive your order damaged, please file a claim with the shipping carrier. Save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout. If we cannot validate the address, we will try to contact you for an updated address. If we are unable to obtain one, the order will be canceled and refunded. D ART Studio/RLH SALES LLC will not be held responsible if you provide an incorrect shipping address and/or are unable to recover the package.