Refund policy

Limited Edition Art

Each limited edition print is made to order. We do not offer voluntary returns or exchanges for a change of mind, except where required by applicable law. If you have questions before placing an order, please email support@d-artstudio.com.

Greeting Cards and Greeting Card Gift Boxes

Greeting cards and greeting card gift boxes are made to order. We do not offer voluntary returns or exchanges for a change of mind, except where required by applicable law. Please review your card selection, quantity, and any gift box details before placing your order.

Damaged Items and Manufacturing Errors

If an item arrives damaged or has a manufacturing error, please contact us at support@d-artstudio.com within 30 days of delivery. Include your order number, a description of the issue, and a clear photo of the affected product. We’ll review the issue and arrange an appropriate remedy, such as a replacement or refund, in accordance with applicable law.

D ART Studio cannot accept responsibility for loss or damage to returned goods whilst in transit. If you need to return an item, please use a trackable and insured shipping method, such as a parcel delivery service or courier.

Please contact us before returning anything. We’ll let you know whether a return is needed and provide instructions. Keep the item and its packaging while we review a damage claim.